Welcome to Metro Unani and Ayurvedic Clinic. By accessing or using our services, including consultations, treatments, and our website, you agree to comply with the following terms and conditions. These terms are designed to ensure a seamless experience for our patients and maintain transparency in our operations.

Please read these terms carefully before using our services.

1. Acceptance of Terms

By booking an appointment, consulting with our practitioners, or using our website, you confirm that you:

• Agree to these terms and conditions.
• Are at least 18 years old or have parental consent for medical services if you are a minor.

2. Services Offered

Metro Unani and Ayurvedic Clinic provides a wide range of services, including:

• Unani and Ayurvedic treatments for various medical conditions.
• Consultations with experienced practitioners.
• Wellness and health improvement programs.

We reserve the right to modify, suspend, or discontinue any service at our discretion without prior notice.

3. Booking and Appointments

• Appointments can be booked via phone at +91-9415463778, email at dransari0007@gmail.com, or by visiting our clinic at 157, Naya Ganj East, Latouche Road, Lucknow 226018.
• Patients are advised to arrive at least 15 minutes before their scheduled appointment time.
• Late arrivals may result in reduced consultation time or rescheduling of the appointment.

4. Payments

• All payments for treatments and consultations must be made in full at the time of service unless otherwise agreed upon.
• We accept cash, debit/credit cards, and digital payment methods.
• Refunds for prepaid services will only be issued in accordance with our refund policy.

5. Cancellations and Rescheduling

• Cancellations or rescheduling requests must be made at least 24 hours before the scheduled appointment time.
• Failure to inform us within the stipulated time may result in a cancellation fee.

6. Patient Responsibilities

To ensure effective treatment, patients must:

• Provide accurate and complete health information.
• Follow the prescribed treatment plans and guidelines.
• Inform the clinic of any changes in medical conditions or adverse reactions.

7. Confidentiality and Privacy

• Patient information is handled with the utmost confidentiality.
• We adhere to strict privacy policies to protect your personal and medical data.

8. Website Usage

By using our website, you agree to the following:

• Not to engage in any unauthorized or malicious activities that may harm the website.
• To respect copyright laws and refrain from using website content without prior permission.

9. Medical Disclaimer

• The information provided by Metro Unani and Ayurvedic Clinic is for general informational purposes and does not substitute professional medical advice.
• Always consult a healthcare professional for medical concerns.
• Results of treatments may vary depending on individual health conditions.

10. Liability

Metro Unani and Ayurvedic Clinic is not liable for:

• Any health complications arising from incomplete or inaccurate information provided by the patient.
• Delayed or missed appointments caused by unforeseen circumstances.
• Misuse of our website or services by third parties.

11. Intellectual Property

• All content, logos, and materials on the website are the intellectual property of Metro Unani and Ayurvedic Clinic.
• Unauthorized reproduction, modification, or distribution is strictly prohibited.

12. Amendments to Terms

Metro Unani and Ayurvedic Clinic reserves the right to update or modify these terms and conditions at any time. We recommend reviewing this page periodically to stay informed of any changes.

13. Governing Law

These terms and conditions are governed by the laws of India. Any disputes arising from these terms shall be subject to the jurisdiction of courts in Lucknow.

14. Contact Information

For queries regarding these terms and conditions, you can reach us at:

• Address: 157, Naya Ganj East, Latouche Road, Lucknow 226018
• Phone: +91-9415463778
• Email: dransari0007@gmail.com