At Metro Unani and Ayurvedic Clinic, your privacy is our top priority. We are committed to safeguarding the personal information you share with us, ensuring complete transparency and security in how we collect, use, and protect your data.

This Privacy Policy explains our practices regarding the collection, use, and disclosure of your information when you visit or interact with our services, including appointments, consultations, and online resources.

1. Information We Collect

We collect information to provide you with the best possible care and services. This includes:

• Personal Information: Name, contact number, email address, gender, and date of birth.
• Health Information: Details about your health concerns, medical history, and treatment preferences.
• Transaction Information: Payment details, billing address, and other information related to your transactions with us.
• Website Usage Data: Information about how you use our website, including cookies, IP addresses, and browsing behavior.

2. How We Use Your Information

Your information is used solely to improve our services and ensure a personalized healthcare experience. We use your data to:

• Schedule appointments and provide medical consultations.
• Tailor treatment plans to your specific needs.
• Process payments and issue invoices.
• Communicate important updates about your health or clinic services.
• Enhance our website and overall patient experience.

3. Sharing Your Information

We value your trust and do not sell, rent, or trade your personal information. However, we may share your data:

• With healthcare professionals within our clinic for better diagnosis and treatment.
• With third-party service providers who assist us with billing, payment processing, or technical support.
• When required by law or in response to legal requests such as court orders.

4. Data Security

We employ advanced security measures to protect your data from unauthorized access, alteration, or misuse. These include:

• Encryption of sensitive information during data transmission.
• Regular security audits to ensure compliance with the latest standards.
• Restricted access to your data, limited to authorized personnel only.

5. Your Privacy Choices

You have full control over your personal information. At any time, you can:

• Request access to the data we have collected about you.
• Update or correct inaccuracies in your personal details.
• Opt-out of receiving marketing communications.
• Request deletion of your personal data, subject to legal obligations.

6. Cookies and Website Analytics

Our website uses cookies to enhance your browsing experience. Cookies help us understand user preferences and improve site functionality. You can disable cookies through your browser settings; however, this may affect the usability of certain features.

We also use analytics tools to collect information about website traffic and user behavior. This data is anonymized and used for improving our online presence.

7. Changes to This Privacy Policy

Metro Unani and Ayurvedic Clinic reserves the right to update or modify this Privacy Policy at any time. We recommend reviewing this page periodically to stay informed about our data protection practices.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Address: 157, Naya Ganj East, Latouche Road, Lucknow 226018
• Phone: +91-9415463778
• Email: dransari0007@gmail.com